Reset a User Password
Reset a User Password
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- Click on the ‘Directory’ tab.
- Click on the People sub tab
- Go to the ‘Search’ field.
- Enter the user’s name or email address.
- Click on the name link.
- The user’s page will open on the screen.
- Click on the ‘Profile’ tab.
- Click on the ‘Edit’ button.
2. Click the ‘Reset Password’ button located just below the user’s name and profile picture.
- Once the ‘Reset Password’ button is clicked, a dialogue box will provide two options. Select and click either the ‘Reset Password Link’ or the ‘Temporary Password’ button.
Reset Password Link
- The ‘Reset Password Link’ will provide a ‘Resend Password Email’ button on the user’s page.
- Click the ‘Resend Password Email’ button.
2. The user will receive an email with the reset link.
Temporary Password
- When the ‘Temporary Password’ button is selected, a dialogue box will open showing a temporary password.
- Copy the password by clicking on the clipboard button and share it with the user.
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