Activate an Account

Activating an Account 

Activating an account is done once the account is created or after an account has been suspended or deactivated. 

To activate an account:

  • Click on the ‘Directory’ tab.
    • Click on the 'People' sub tab.
    • Go to the ‘Search’ field.
    • Enter the user’s name or email address.
    • Click on the user's name link

  • The user’s page will open on the screen.
    • Click the ‘Activate’ button.


  • Confirm the user's activation by clicking on the 'Activate' button.
    • An email will go out to the user informing them that their account is active.

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